Warranty

In short: we got you. We don't think our customers should have to pay money out of pocket beyond the initial purchase to keep their lights running for at least 3 years, but we know shit happens out there, and we'll stand behind the product no matter what.

In fact, we have a free lifetime warranty extension, we call it our "Don't Be A Dick Warranty Extension Policy." All we ask is that you be kind and honest with us about what happened, remember you’ll be talking to a human who is working extremely hard to make sure you’re taken care of.

 

Whatever problem you're having, just Contact Us here with as much detail as you can and we'll respond (typically the same day) and get you fixed up quickly. Seem like you have a defective part? No problem, of course we’ll fix it immediately so that it doesn’t happen again. Crash head first into a tree? Just tell us that and we got you. Just frustrated and need help or want an explanation for something? We’re here to help, just express that (nicely), because our staff actually cares. 

 

LOVE IT OR RETURN IT GUARANTEE

We truly believe in the products we develop, as we use them everyday. We are so convinced that they're beyond anything you've currently used that we give you 30 days to return the product for a full refund as long as it's still in good condition, we'll even cover the shipping for domestic orders!