Customer reviews

7,000+ riders have
weighed in.

4.85 average rating from 7,303 verified reviews

Every review here is collected and verified by Judge.me from real orders. We don't edit them, we don't filter the low ones out, and we read all of them. (Even the unhinged ones)

30-day Love It or Return It
3-year warranty, lifetime Don't Be A Dick coverage
Engineered and built in the USA
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Outbound Lighting
Mike (Willimantic, US)
I have been riding with Niteriders for years

I have been riding with Niteriders for years. My helmet light was not holding a charge so decided to replace it with the Portal. This light is incredible and gives night riding a whole new experience. Looking at purchasing the Trail Evo soon.

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Outbound Lighting
Chuck F. (Tulsa, US)
My helmet light has lasted three seasons now

My helmet light has lasted three seasons now. Its top notch quality. Service from company is excellent. They shipped a new rubber charging port cover free that went bad. Communication was very fast and friendly. Excellent experience with the company and product.

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Outbound Lighting
Dan C. (Bridgeport, US)
You get what you pay for

You get what you pay for. Best lights on the market. Incredible customer service. The warranty is no joke. If your thinking of a light purchase go Outbound, you won’t regret it!

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Outbound Lighting
Anthony M. (La Habra, US)
Best in the Buisness!

Hands Down, Best MTB lamps on the market. Not only are they the best, Nobody stands behind their product better than Outbound Lighting. And I mean nobody that sells anything. You can’t buy a product from a company that is better than Outbound! 10 out of 5, all day long!!!!

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Outbound Lighting
Brian V. (Kailua-Kona, US)
Amazing light

Amazing light, super bright, lasts a long time, good side-view. Pretty much everything i expected from a rear light from OL after having one of their headlights for a few years.

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Outbound Lighting
Manuel V.C. (San Antonio, US)
Wow is an understatement!!!

Wow is an understatement!!! I had an issue with my Portal light and all it took was a short e-mail and video. I had the replacement at my doorstep in no time. Great company, great service!!

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Outbound Lighting
Diane C. (Springfield, US)
Best Bike Light Ever

I love my new Trail EVO! The best bike light I've owned, bar none. Several of my riding buddies have this light. I needed a new light and I knew exactly the one to get. Awesome customer service and happy to support US manufacturing.

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Outbound Lighting
Steven W. (Mesa, US)
Let’s start here

Let’s start here. We’ve all heard the hype.

It’s not hype at all. I have gone through the entire process with Outbound in the past couple years….trying other lights, buying Outbound and using the warranty process. The warranty process a fast and easy and got us back out rippin at night very quickly.

The lights are amazing. Period. Ride at night? Use Outbound.

‘Nuff said.

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Outbound Lighting
nathan s. (Holland, US)
Crazy good customer service!

Crazy good customer service!
Broke my light, they sent parts, fed-ex nuked the box and damaged the contents. Outbound re-shipped immediately and I’m back out into the night!

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Outbound Lighting
theo G. (Bridgend, GB)
Ive never experienced customer support like it (in a positive way)

ive never experienced customer support like it. emailed the night of crashing and smashing up my trail evo, got a response that same evening. fast forward just one day and after sending some pictures of what happened and i wake up to a confirmation email of a new light being sent to me free of charge - incredible customer service that would be hard to beat, other companies need to take a leaf out of outbound lightings book. Thankyou guys - i will be making sure people know about your good work.

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Outbound Lighting
Kerby (Southlake, US)
High-quality product and phenomenal customer service

I can’t say thank you enough to these guys. They are phenomenal. Probably one of the best companies I’ve ever dealt with great customer service great people they stand by their product and go above and beyond.

🤘

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Outbound Lighting
Mike O. (Greenbrier, US)
They are everything they advertise

They are everything they advertise. This light is amazing and customer support is even better.

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Outbound Lighting
Dave M. (Bentonville, US)
I needed a small bolt that I stripped out

I needed a small bolt that I stripped out, no judgment, they just sent me a new one!

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Outbound Lighting
Dana G. (Danville, US)
These lights are great

These lights are great. Riding a flow/jump trail in the dark is almost as good as daytime and a great way to stretch out our season. Their customer service is also fantastic

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Outbound Lighting
BOOMBAP (Issaquah, US)
Best customer service in the business

Best customer service in the business.

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Outbound Lighting
FLAVIO (Belo Horizonte, BR)
Fantastic!

Outbound is THE BEST in business bar none!

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Outbound Lighting
Anonymous (Pontiac, US)
a 5 star rating is too low

a 5 star rating is too low. It should be a 10 star! We have a couple of light systems for mountain bike racing. One small mounting part broke and they sent us 2! Replacement and "just in case" ...not to mention they got them to us in less than 3 days when we had to be packed and headed to the Marji Gesick 5 days from the part breaking. Awesome customer service...great product for the race! Thank you

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Outbound Lighting
Matt U. (Renton, US)
Great customer service just as advertised!

Great customer service just as advertised! 10/10!

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Outbound Lighting
Joshua C. (Woodstock, US)
Absolutely love these

Absolutely love these lights!

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Outbound Lighting
Debbie t.S. (Phoenix, US)
Just received my second Detour and it’s even brighter!

Just received my second Detour and I would swear it’s even brighter, if that’s possible! This one mounted quicker and tighter on my handlebars than the first and I could not be happier! Customer service is the best - they answered millions of questions and also sent me new screws when I stripped/lost mine. (And paid the postage too.) Customer for life ;)

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Outbound Lighting
David R. (Phoenix, US)
Great Light, Great Service

I’ve been riding for over 20 years and have owned dozens of bike lights over that time. These may be the last lights I ever need to buy.

I ride McDowell Mountain Park in Arizona every Tuesday night with a group that likes to go fast, so having a good light isn’t optional. I started with Outbound Lighting and was so impressed that I ended up buying lights for my gravel bike and road bike as well.

At one point, I thought I had an issue with one of the lights and gave them a call. They were incredibly responsive. It turned out to be operator error on my part, but what impressed me was how they handled it. They were never defensive, just helpful and confident in their product.

After 20 years of riding and going through more lights than I can remember, Outbound has earned my confidence. Great product, great company, and people who stand behind what they make.

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Outbound Lighting
Customer M.F. (Lowell, US)

Outbound is the best !

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Outbound Lighting
Keagan A. (Youngstown, US)
Awesome lights, even better customer service. Customer for life!!!

These people are amazing! I purchased a Hangover light in 2023 and its worked perfectly for almost 4 years. Ive crashed twice with mine and broke the mounts on the case. The first instance, i shipped it back, and they rebuilt it and shipped it to me free of charge with a new mount and a fresh sticker. The second time, they offered to repair or send me the case and talk me through the repair. I requested some new screws, and once again, free of charge they shipped me a new case, 4 new screws(needed 2), and an updates lens, as well as instructions for replacement(it was super easy). Not only does the light get compliments from everyone for being crazy bright, but the company is awesome to deal with.

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Outbound Lighting
Andrew P. (Grand Rapids, US)
Outbound comes through!

Outbound comes through as always! This company is the best! I had a tree branch snap the junction where my hangover light attaches to the mount. Outbound was awesome and sent me a replacement very quickly. Thank you for being a bright light in the cycling industry.

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Outbound Lighting
Dustin B. (Horseheads, US)
Easily the best headlight that's out there

Easily the best headlight that's out there. Use it on my gravel bike the majority of the time along with a helmet mount for my Enduro moto helmet.
Had an issue with my headlight after many years of abuse - contacted Outbound to check on the warranty and they took care of the issue immediately. Easier than an Amazon return!

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Outbound Lighting
Anonymous (Riverside, US)
Great lights that work amazing

Great lights that work amazing. The customer service is also outstanding!

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Outbound Lighting
Warren G. (Kirkland, US)
Exceptional customer service

Exceptional customer service! I needed a plastic piece for my helmet light mount and they provided it right away at no cost. This is the kind of customer service that will keep me coming back for future purchases. Plus, the Headlight is a super product!

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Outbound Lighting
Melissa L. (Phoenix, US)
Great help in replacement of a broken

Great help in replacement of a broken part!

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Outbound Lighting
Johnboy (Fuquay-Varina, US)
The best MTV lighting on the market

They just sent me some screws for free for the handlebar clamp. I love this company because not only do they have the best lights on the market. They also have some of the best customer service. My wife and I both have a full set up so nothing ever stops us from riding in the winter. Thank you everyone at outbound lighting!