The light and mount are great. Love all of the features, but none of my other USB C cables will fit in the casing. I can only charge it with the provided cable. Major inconvenience.
So, longer story here, but yes we understand this issue being inconvenient. This is why we often just send additional cables to customers if they really need them, and why we price ours very inexpensively, because our goal here is not create a proprietary interface. Some 3rd party USB cables will fit, but not all because there are no standard for the shroud size for a plug, and we were focused on enabling pass-thru charging to extend runtime while riding which mandates that connection be vibration resistant and waterproof, so we molded the seal into the shroud of the plug to enable that. We didn't want to make it a big bulbous thing on the bottom of the light, but we admittedly made it a bit small, thus the issue with some 3rd party cables. We'll be updating this in future revisions to the design, in the mean time please let us know if an additional cable or two would be helpful!
Yall rock! I had a small issue with a trail evo and it got replaced under warranty no questions asked and priority shipped both ways. You can’t ask for a better warranty.
I have the Evo handlebar light paired with the portal helmet light. These lights are a game changer. Night rides have been an absolute blast since riding with this setup. No wires to hassle with, super bright field of vision, and long battery runtime has given me full confidence riding after the sun goes down. Had a bit of water damage to my evo light after about 6 months of use. Contacted OL with a description of the problem. They sent me a shipping label and I sent my light out to them for inspection and repair. They fixed me right up free of charge and even sent me a new cable manager on the house. Absolute top notch products and customer service from these guys. Love em!
Had a couple small issues and they were resolved immediately. Outbound is the only light I trust.
I Experienced a minor issue requiring warranty evaluation. During the return, my package was lost. The team sent me a new device without any questions. I couldn’t believe how quickly they worked to resolve the issue. Top notch customer care. Great company.
Easy to turn on, super bright, very well built. Money well spent!











